Improve your business productivity
Collaboration Endpoints
Quality Collaboration for Every Desk- CISCO DX Series
It's fully touch-based take your smartphone & make everything easier. Plug in a USB wide band audio handset, or use a Bluetooth or USB headset and keyboard. Work with anyone, anywhere in the world. See and hear each other as if you are in the same room, with the DX Series for your desktop. Use stunning HD Video to meet with anyone whose device supports the H.264 AVC video standard. It's highly secure, reliable, and easy to use and provides All-in-One Desktop Collaboration with multi layer security
Customer Collaboration
State-of-the-Art Contact Center Capabilities- Unified Contact Center Enterprise
It delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multi channel contact management over an IP infrastructure.
It combines multi channel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure. These include real-time chat, web collaboration, email, and social media. This integration helps single agents support multiple interactions simultaneously, regardless of which communications channel the customer has chosen. Each interaction is unique, and may require individualized service. For this reason, CISCO provides contact center solutions to manage customer interactions based on almost any contact attribute.
Video Collaboration
Conferencing
CISCO WebEx Meeting Center
An easy, cost-effective way to exchange ideas and information with anyone, anywhere, on any mobile device or your own video system. Make decisions faster, keep projects on track, and collaborate in real time with integrated video conferencing and content sharing. CISCO WebEx leads the market in terms of share, has credibility among enterprise buyers, accommodates every use case in this research and matches most user feature requirements. Organizations seeking a stand-alone Web-conferencing option weigh alternatives against WebEx. WebEx offers a powerful feature set for productive, engaging, and highly secure online meetings, all in one subscription price.
CISCO TelePresence Management Suite (TMS)
CISCO Collaboration Meeting Rooms (CMR), powered by CISCO TMS Provisioning Extension, delivers an exceptional video and web conferencing meeting experience. Anyone can join a meeting using business-quality video, audio, and content sharing, from any video-enabled mobile, desktop, or room system, in any location. People can meet the way they want, for one-on-one discussions or always-on meeting rooms, or in scheduled meetings. Gain transparent integration with improved resource management.
Unified Communication
CISCO Spark- Ignite your app with Spark
CISCO Spark Hybrid Services allow customers and service provider partners to connect on-premises or HCS capabilities with CISCO Spark capabilities in the Collaboration Cloud with services including Call Service, Calendar Service, and Directory Service.