Cisco - Collaboration Technology

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Improve your business productivity

Opportunity comes from the combination of technology and people. Finding ways to improve the connections between people and the information they need to share is at the center of improving business productivity. collaboration technology is there to fulfill the human affinity to share as natural as possible.
The key is to implement intuitive technologies that let people focus on meeting business goals, shifting the focus from individual applications to integrated collaboration experiences.
An architecture-based approach is used so as to integrate the mobile, social, visual, and virtual aspects of collaboration to bring people together anytime, anywhere, on any device. It addresses the key factors of the organization as to how to:
Empower people to work their way where, when, and how they want without limits.
Engage people by providing the best collaboration tools to connect with peers and other organizations.
Allow people to innovate and become more creative in developing ideas and solving problems.

Collaboration Endpoints

Providing you a rich experience with robust integrator solutions for room and immersive systems including phones and desktops.

Quality Collaboration for Every Desk- CISCO DX Series

It's fully touch-based take your smartphone & make everything easier. Plug in a USB wide band audio handset, or use a Bluetooth or USB headset and keyboard. Work with anyone, anywhere in the world. See and hear each other as if you are in the same room, with the DX Series for your desktop. Use stunning HD Video to meet with anyone whose device supports the H.264 AVC video standard. It's highly secure, reliable, and easy to use and provides All-in-One Desktop Collaboration with multi layer security

Customer Collaboration

Customer care creates the foundation for positive customer service, a primary factor in building a stronger business.

State-of-the-Art Contact Center Capabilities- Unified Contact Center Enterprise

It delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multi channel contact management over an IP infrastructure.
It combines multi channel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure. These include real-time chat, web collaboration, email, and social media. This integration helps single agents support multiple interactions simultaneously, regardless of which communications channel the customer has chosen. Each interaction is unique, and may require individualized service. For this reason, CISCO provides contact center solutions to manage customer interactions based on almost any contact attribute.

Video Collaboration

Video is becoming more pervasive as a business tool. Now is the time for an intelligent approach to video conferencing that is simple to use and provides choices from anywhere.

Conferencing

CISCO WebEx Meeting Center

An easy, cost-effective way to exchange ideas and information with anyone, anywhere, on any mobile device or your own video system. Make decisions faster, keep projects on track, and collaborate in real time with integrated video conferencing and content sharing. CISCO WebEx leads the market in terms of share, has credibility among enterprise buyers, accommodates every use case in this research and matches most user feature requirements. Organizations seeking a stand-alone Web-conferencing option weigh alternatives against WebEx. WebEx offers a powerful feature set for productive, engaging, and highly secure online meetings, all in one subscription price.

CISCO TelePresence Management Suite (TMS)

CISCO Collaboration Meeting Rooms (CMR), powered by CISCO TMS Provisioning Extension, delivers an exceptional video and web conferencing meeting experience. Anyone can join a meeting using business-quality video, audio, and content sharing, from any video-enabled mobile, desktop, or room system, in any location. People can meet the way they want, for one-on-one discussions or always-on meeting rooms, or in scheduled meetings. Gain transparent integration with improved resource management.

Unified Communication

Experience the enhanced communication flexibility with CISCO Unified Communication Manager providing you flexible deployment options with reduced costs, simplified maintenance and improve mobility with embedded software capabilities. CISCO is making pace with the advanced technology in improving the structural design and operations of the products and software to meet changing client's needs.

CISCO Spark- Ignite your app with Spark

It offers you integration of critical business applications with the framework by using open APIs of your system to provide hassle free team communication. Spark uses industry leading encryption to ensure your data remains confidential, secure and available all the times. It has Integrated business phone with HD voice and video calling for desktop and mobile with secure team messaging and and file sharing from anywhere.
CISCO Spark Hybrid Services allow customers and service provider partners to connect on-premises or HCS capabilities with CISCO Spark capabilities in the Collaboration Cloud with services including Call Service, Calendar Service, and Directory Service.