Customer Analytics - Discovering Intelligent Insights of the Customers
What We Provide?
IBM Predictive Customer Intelligence drives your customer engagements, making them relevant, personalized and consistent. IBM has developed this analytics solution to increase revenue and customer lifetime value for all the customer touch points. This prompts for data driven marketing engagements by analysis of customers' behavior and preferences and provides tailored outbound and inbound interactions to the individual.
SAS customer analytics comprises techniques such as predictive modeling, data visualization, information management and segmentation. SAS analytics for customer intelligence is leading in the marketplace for achieving customer-centric profitable growth opportunities. It drives action for senior marketers and decision makers to have a more durable and profitable customer base.
Insightful Customer 360° Dashboard is a big data platform developed for Oracle Communications Customer Experience Analytics with a provision to customer-facing employees with a 360-degree application to have near real-time access to a full set of impactful customer KPIs and QoE indicators in a single dashboard.
HSE24 powered by SAP HANA uses Predictive Analysis and SAP Audience Discovery & Targeting applications to reduce product return rates and predict customers buying behaviors. SAP HANA powered CI solution helps to convert data into key insights and drive intelligent business decisions to maximize ROI and proactively respond to customers with delighting individualized experience.