Customer Relationship Management (CRM)
Customer Relationship Management (CRM) refers to the methodologies, tools and techniques that help enterprises manage customer relationships in an organized way. In today's modern era where customers are much better informed and inundated with choices that are often just a click away, CRM is the most economical approach in maintaining and creating relationships with customers.
The better an enterprise can manage relationships with its customers the more successful it will become. From lead through to sales order, fulfillment, renewal, and support; Customer Relationship Management (CRM) provides uninterrupted flow of information across entire customer lifecycle. CRM helps enterprises reduce operational costs and increase profitability by automating business processes.
Here at VastEdge, we know that customer delight is a key pillar of business success. We help business across a broad range of Customer Relationship Management (CRM) capabilities ranging from sales force automation, marketing automation, activity management, partner relationship management, knowledge management and customer support. You can rely on us for the following CRM software solutions: