Vast Edge's SuiteSupport offers comprehensive customer support options, ensuring that clients receive assistance for any issues or queries related to their NetSuite implementation.
As a provider of NetSuite Platinum Support, Vast Edge offers the highest level of premium customer support. This likely includes access to experienced support specialists who can address complex issues efficiently.
Clients benefit from having a dedicated channel for technical assistance and program management. This ensures personalized support and streamlined communication throughout the support process.
Vast Edge's Platinum Support offers round-the-clock service support, ensuring that businesses can address critical issues promptly, regardless of the time zone or location.
Clients with Platinum Support receive priority scheduling for online case responses. This means that their support tickets are handled with urgency, leading to faster resolution times.