Salesforce deliver for the customers like never before
Retailers need a customer platform flexible and fast enough to meet customers� evolving demands. For companies like Trunk Club, Salesforce gives employees instant access to the customer information they need to offer personalised service, building loyalty throughout every stage of the customer lifecycle.Retail experts of salesforce can help their customers use Salesforce to enhance their customer experience.
Salesforce for Retail takes the �Little Black Book� of retail and blends the best of physical retail � great stores, inspiring product, responsive sales associates � with the #1 CRM platform of Salesforce. The boundaries between physical and digital retailing have disappeared. With Retail Clienteling, retailers can bring a whole new level of personalization to the shopping journey.
Connected customer journeys:
Salesforce gives brands the power to create seamless, relevant, immersive, 1:1 customer journeys that enhance personalized service and strengthen loyalty at every stage of the customer lifecycle. The customer is at the center of retailers� thinking.
Connected retail communities:
Salesforce Retail Communities creates a branded environment that connects customers, sales associates, partners, and employees directly to the information, apps, and experts they need to take action. Brands using Retail Communities have seen resolution times get 38% faster, setting a whole new level of success for customer service.
Deliver across web, mobile, in-store and call-center channels in a single platform with a Cloud-Based Omnichannel Commerce Platform.
Differentiate your brand and shopping experience with a cloud-based platform built for the modern business.
Transform Your Retail Enterprise and build your retail enterprise around your customers not channels.