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Symantec Communication Service Provider (CSP)

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Communications Service Providers

Manage and secure business infrastructure, information, and interactions to protect the customers. Generate new revenue streams with mobile and cloud services.Communications industry is undergoing a major transformation. Convergence of IT and network operations drives implementation of an all-IP communications network. Service providers will prioritize investments in service-enabling initiatives in mobile and cloud. This transformation brings new business models, security threats, and regulatory compliance issues. Symantec is ideally positioned to support Communication Service Provider (CSP) imperatives to lower total cost of ownership (TCO) and comply with industry regulations while protecting valuable assets and brand. This will generate new revenue streams with mobile and cloud services. CSP IT data centers have grown explosively in recent years due to both organic growth and acquisitions. These dynamics have introduced a layer of complexity to their environment. Consolidation, standardization, and virtualization technologies, as well as IT sourcing from the cloud, are key projects Symantec is working on with CSPs worldwide to reduce complexity and cost. These solutions help improve innovation and time to market while complying with global and local laws and regulations.

IT Solutions for Communications Service Providers

Communications Service Providers (CSPs) need to align IT strategies with their overall business objectives. Their IT data centers have grown explosively in recent years due to both organic growth and acquisitions. At the same time, CSPs need to comply with increasing regulations to protect and secure access to private information. These dynamics have introduced a layer of complexity to their environment. Consolidation, standardization and virtualization technologies, as well as IT sourcing from the Cloud, are key projects Symantec is working with CSPs worldwide to reduce complexity and cost. These solutions help improve innovation and time to market while complying with global and local laws and regulations.

OSS/BSS/NGN for Communications Service Providers

Symantecs availability and security solutions are hardware independent, flexible, and highly scalable. Thats why almost all major Network Equipment Providers and Network Solutions Providers in OSS/BSS and Next Generation Network (NGN) area are partnering with Symantec to incorporate these solutions into their network switches and software offerings. The benefits are superior Service-Level Agreements (SLAs) for security, availability, and disaster recovery combined with lower development costs and therefore faster time-to-market.

Clean Pipes for Communications Service Providers

Network infrastructure of Communication Service Providers provides a unique competitive advantage for enterprise and cloud services in the market. However, their IP networks are often misused by spammers and fraudsters. Botnets especially lower end-user satisfaction, damage reputation, increase churn, and drive up costs for service providers. These botnets steal expensive network bandwidth and increase infrastructure expenditures. In order to keep network efficient and maintain sender IP reputation, operators need to clean all malicious traffic as early as possible.

Symantecs Next Generation Network Protection addresses these outbound spam challenges with a superior proactive messaging reputation solution and mapping of dynamic source IP addresses to unique subscriber identifiers like MSISDN in mobile networks. It avoids blacklisting, optimizes operators network resources and significantly reduces customer services call.

Cloud for Communications Service Providers

According to the Telco delegates at the May 2011 STL Telco 2.0 Executive Brainstorm conference, Communication Service Providers (CSPs) will grow their cloud services revenues by 900% and triple their overall market share in the next three years. Indeed CSPs are in a superb position to become strong cloud players for Information Protection as a Service.'

Consume

Symantec cloud delivers cloud services for securing and managing information to consumers and enterprises. CSPs are partnering with Symantec to bring these ready-to-go cloud services to their customers either Symantec branded, co-branded, or completely branded as the CSP solution.

Build

Driven by compliance pressure and need to deal with a huge amount of data, CSPs have already gained a lot of experience to protect and manage their internal IT information. Leveraging their communication networks, they can now monetize their skills and investments by providing various Information protection services to their customer base and target markets. Symantec is already successfully partnering with leading CSPs and IT outsourcers to provide Clean Pipes and cloud services such as Backup, Archiving, Desktop, and Security as a Service to their residential and enterprise target markets.

Extend

Symantec provides interoperability between on-premise software and cloud services. Customers with on-premise software are able to backup or archive data into private clouds built by the Communications Service Providers.

Mobile for Communications Service Providers

With the rapid smartphone penetration, blurring of traditional device boundaries, increased data consumption and close connection between the handset and the subscriber wallet, mobile is increasingly becoming a target for abuse and fraud. Communication Service Providers need to establish trust in their network to drive customer acquisition and retention. They also need to improve subscriber satisfaction and reduce costs associated with network misuse, malware and spam proliferation.

Adjacent Markets for Communications Service Providers

Communication Service Providers (CSPs) are in a critical position of providing economical solutions for various vertical industries. As more and more applications are based on mobile connectivity or cloud-based solutions, CSPs have a great opportunity to expand their offerings with value services like mobile banking, mobile health, or industry specific M2M (machine to machine) communications. Symantec is already partnering with CSPs to deliver secure and trusted connectivity that supports mobile applications and smart devices that are essential to these solutions.